Sending your first question

Here are a few tips on how to send a question to your suppliers and what information you will need to have to hand before you do so:

  • From the dashboard, select the ASK hexagon
  • Every time you ask a question you need to make sure you know what the exact product is you are going to be asking about - you might have a PO number, a Batch number, delivery date or other identifier

  • You will also need to know who supplied you with this product, you’ll need their name and email address

  • Once you are ready to get started, you can set up your StringQuestion.

  • A template gathers together all the information needed in order to send a question, such as what raw material you are interesting in finding out about, whether you want country of process information at any of the production stages and so on...

  • Follow the step by step instructions and see your question get built. You will then be ready to hit send at the end!

  • For a step by step guide on building StringQuestions, read this article.


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