Here are a few tips on how to send a question to your suppliers and what information you will need to have to hand before you do so:
- From the dashboard, select the ASK hexagon
Every time you ask a question you need to make sure you know what the exact product is you are going to be asking about - you might have a PO number, a Batch number, delivery date or other identifier
You will also need to know who supplied you with this product, you’ll need their name and email address
Once you are ready to get started, you can set up your StringQuestion.
- A template gathers together all the information needed in order to send a question, such as what raw material you are interesting in finding out about, whether you want country of process information at any of the production stages and so on...
- Follow the step by step instructions and see your question get built. You will then be ready to hit send at the end!
- For a step by step guide on building StringQuestions, read this article.