We are currently updating the String Support site and will be moving the existing support documents into different forums. We have also now released a new help system for String and there are links here to the corresponding String Help topics. Selecting the titles below will take you to the current support documents, regardless of where they move to, and the selecting the String Help link will take you to the corresponding String Help topic. Note that selecting the Show link on the selected topic will open String Help.

 

Using the Stringtogether Support Site / Using this Site

Find your way around the Home Page

How to submit a support request

Update your Profile

The String Knowledgebase

Getting Started with freeString / Legacy Documents - freeString -

Using freeString [] String Help

How do I get started []  String Help

Setting up your account – creating a Product Category [] StringHelp

Setting up your account – creating a Manufacturing Process Template [] String Help

Setting up your account –Account settings [] String Help

Setting up your account – adding a Customer [] String Help

Using your account – running a Process [] String Help

Using your account – Goods Out [] String Help

How to respond to a Request for Data (RDF) from your customer [] String Help

Getting Started with myString / Legacy Documents - myString -

Welcome to the Stringtogether Support site []

Why have I been invited to use String by my customer [] String Help

What is String and why would I want to use it? [] String Help

How do I get started? [] String Help

Setting up your account – Account settings [] String Help

Setting up your account – Adding Suppliers and Customers [] String Help

Setting up your account – creating a Product Category [] StringHelp

Setting up your account – recording a Batch [] String Help

Setting up your account – creating a Process Template [] String Help

Using your account – Running a Process and Creating Outputs [] String Help

Using your account – sending a request for data (RDF) [] String Help

Using your account – Goods In [] String Help

Using your account – Goods Out [] String Help

Using String / Legacy Documents - String -

Logging Into String [] String Help

Using Dataset Definitions with a Product Category or Process [] String Help

Using contractors [] String Help

Bulk data uploader [] String Help

How to edit Custom Data [] String Help

How to mark a Shipment as problem [] String Help

What to do with a Problem Shipment [] String Help

Accepting/Rejecting Shipments [] String Help

History Viewer [] String Help

Attachments [] String Help

Upgrading your account / Legacy Documents

Upgrading your account [] String Help

Training

Using GoTo Meeting

Training on using String

On-site Traceability Training

Online Training

Printable Manuals / Down Loads

String User Manual

myString User’s Manual

freeString User’s Manual

FAQ / String Users

Password management

Data visibility

Recording information in String

Accessing String

Can I make adjustments to stock quantities?

Internet Explorer Version 8

How do I restore a deleted category in my Inventory?

Hints and tips on how to use String

String Roadmap / String Improvements

freeString and myString 2.4.2

freeString and myString 2.4.3

deskString 0.6

String Improvements

How to share your ideas

Request to provide option to reset/retrieve password at the website mystring.info

Be able to use customer’s language for batches and shipments

Reporting Issues with Assigned Development Tickets

Further requirements in myString

Visibility of attachments in the history viewer

Bulletins